Where do you ship? We ship worldwide. Please note that shipping costs and delivery times may vary by region. At checkout, you can select the shipping option that’s right for you.
When will my order arrive? Processing time is usually 1-3 business days. Depending on your shipping address and the shipping method you choose, the estimated delivery time is 5-15 business days. You can find detailed estimated arrival times in your order confirmation email.
Can I change or cancel my order? If your order has not yet been processed, you can contact our customer service team to request changes or cancellations. Orders that have been processed cannot be changed or cancelled. If you need to change your shipping address or other information, please contact us as soon as possible.
How do I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your order on our logistics partner’s website. If you do not receive a tracking email, please check your spam folder or contact us.
What payment methods do you offer? We accept multiple payment methods including credit card, debit card and PayPal. You can choose the payment method that suits you during checkout.
Can I return or exchange my product? Yes, we offer a 30-day return and exchange policy. Products must be in their original condition and packaging. Please check our return policy page for details and make a return or exchange request through our customer service team.
Is my product covered by a warranty? All of our products come with a manufacturer’s warranty. The warranty terms and duration vary depending on the product. Please refer to the product manual or contact our customer service team for more information.
How do I contact customer service? You can contact our customer service team in the following ways: ● Email: sherrydeyton@peacefulabodeshop.com ● Phone: 9108321110 ● Live chat: Visit our website and click on the chat icon in the lower right corner
Do your products have environmental certifications? We are committed to environmental protection and sustainability. Most of our products meet environmental standards and have obtained relevant certifications. Specific environmental information and certification details can be found in the product description.
Where can I find your product descriptions and size information? Product descriptions and size information can be found on each product page. Please review carefully to ensure that the product you choose meets your needs. If you have any questions, please feel free to contact the customer service team. I hope these FAQs can help you better understand our services. If you have any other questions, please feel free to contact our customer service team.
