Thank you for shopping at Peaceful Abode LLC. We are committed to providing you with a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer the following refund policy:
Return Conditions ●Return Time: You can apply for a return within 30 days from the date you received the product. ●Product Condition: Returned products must be in original condition, unused, unwashed, and with original tags and packaging. ●Items that are not accepted for return: Due to hygiene and safety regulations, some products (such as mattresses, customized products, and personal care products) are not accepted for return. For specific details, please refer to the product description or contact our customer service.
Return Process ●Apply for return: Please submit a return request through our customer service email sherrydeyton@peacefulabodeshop.com, providing the order number, purchase date, and reason for return. ●Return Confirmation: Our customer service team will process your return request and provide a return address and further return instructions. ●Return Shipping: Send the returned product back to the specified address at your own expense. It is recommended to use a trackable mailing service to ensure a smooth return process.
Refund Processing ● Refund Time: We will process the refund within 5-7 business days after receiving the returned item. The refund will be refunded to your account using the original payment method. ● Refund Amount: The refund amount will be deducted from the initial shipping cost and possible return shipping costs (if applicable). Please note that handling fees and courier fees are not refundable.
Exchange Policy ● If you need an exchange, please contact sherrydeyton@peacefulabodeshop.com to arrange the exchange. The exchanged item must meet our return conditions.
Contact Us If you have any questions or need further assistance, please feel free to contact us at the following methods: ● Customer Service Email: sherrydeyton@peacefulabodeshop.com ● Phone: 9108321110 We are committed to providing you with the best service, thank you for your support and understanding of Peaceful Abode LLC!
